Top 36 Automotive Solutions and Applications You Need to Know 2024

Published 3 months ago5 min readMSP Technical Documentation...

Managed Service Providers (MSPs) are an integral part of the modern business landscape, providing essential IT services to organizations of all sizes. However, with so many MSPs vying for business, it can be challenging to know which applications and solutions are the most popular and effective.

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If you're an MSP looking to stay ahead of the curve and make informed decisions about the tools and technologies you use to run your business, you've come to the right place. In this list, we've compiled the top 36 applications and solutions that automotive businesses use to manage their operations successfully.

From CRM and ERP solutions to inventory management and dealer management systems, this list covers the most popular and effective tools that automotive businesses rely on to stay competitive. Whether you're a new MSP looking to break into the automotive industry or an established business looking to revamp your operations, this list is a must-read for anyone looking to stay ahead of the curve.

So, sit back, relax, and get ready to discover the top 36 applications and solutions that automotive businesses use to manage their operations successfully.

Top 36 Applications and Solutions for Automotive Businesses: Essential Tools for Managed Service Providers (MSPs)

Managed service providers (MSPs) provide IT services and support to businesses on a subscription basis.
The global MSP market size is expected to reach $356.24 billion by 2025.
The top three services offered by MSPs are managed security, data backup and recovery, and network monitoring.
SMBs are the primary customers for MSPs, with 67% of MSPs targeting businesses with less than 100 employees.
The top industries that use MSPs are healthcare, finance, and professional services.
60% of MSPs are based in the United States.
The MSP market is highly fragmented, with over 100,000 MSPs worldwide.
The average MSP has 6.5 employees.
73% of MSPs offer services to customers in multiple countries.
The top challenges faced by MSPs are finding and retaining qualified staff, keeping up with technological advancements, and managing client expectations.
50% of MSPs report that the COVID-19 pandemic has increased demand for their services.
84% of MSPs offer remote monitoring and management (RMM) services.
The top RMM software used by MSPs are ConnectWise Automate, Kaseya VSA, and SolarWinds RMM.
70% of MSPs offer backup and disaster recovery (BDR) services.
The top BDR software used by MSPs are Datto, Veeam, and Acronis.
83% of MSPs offer cybersecurity services.
The top cybersecurity software used by MSPs are Cisco, Sophos, and Fortinet.
64% of MSPs offer cloud services.
The top cloud platforms used by MSPs are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
42% of MSPs offer VoIP services.
The top VoIP software used by MSPs are 3CX, RingCentral, and Zoom.
86% of MSPs have experienced a cyber attack in the past five years.
The average cost of a data breach for an SMB is $200,000.
32% of MSPs say that their clients have experienced a data breach in the past year.
The top cybersecurity threats faced by SMBs are phishing attacks, ransomware, and social engineering.
56% of MSPs believe that AI and machine learning will be the most transformative technology for their business.
The top factors that MSPs consider when selecting a vendor are product functionality, ease of use, and price.
82% of MSPs believe that providing exceptional customer service is critical to their success.
The top marketing channels used by MSPs are referrals, social media, and email marketing.
The average monthly recurring revenue per client for MSPs is $1,000.
The top benefits of working with an MSP are improved security, increased uptime, and reduced IT costs.
The top challenges faced by MSPs in 2021 are cybersecurity, remote work, and digital transformation.
The top IT priorities for SMBs in 2021 are cloud computing, cybersecurity, and digital transformation.
The top reasons that businesses switch MSPs are poor communication, lack of expertise, and high costs.
85% of MSPs offer 24/7 support to their clients.
The top soft skills required for MSPs are communication, problem-solving, and customer service.

As a Managed Service Provider, one of the most critical aspects of your business is documentation. Keeping track of clients, their IT environments, and the services you provide to them is essential to ensure smooth operations and efficient service delivery. However, managing documentation can be a time-consuming and daunting task that often falls by the wayside in the face of more pressing demands.

That's where Optimized Documentation comes in. Our documentation strategy solutions are designed to help Managed Service Providers streamline their documentation processes, ensuring that all critical information is recorded accurately and accessible when needed. By using our services, MSPs can improve their documentation accuracy, reduce errors, and save time that would otherwise be spent manually tracking and updating client information.

Furthermore, our solutions can significantly impact the bottom line for MSPs. By improving documentation accuracy and reducing errors, service delivery becomes more efficient, reducing the need for costly rework and improving customer satisfaction. Additionally, with faster access to client information, service delivery can be expedited, enabling MSPs to take on more clients without sacrificing quality.

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In summary, Optimized Documentation can help Managed Service Providers significantly improve their documentation strategy, saving time, reducing errors, and improving efficiency. This, in turn, can help boost the bottom line by reducing costly rework, improving customer satisfaction, and enabling MSPs to take on more clients without sacrificing quality.